Question 1

Recharge successful but TV not working, what should I do?

Accepted Answer

Please refresh your DTH account or restart your set-top box. If the issue persists, contact your DTH provider.

Question 2

How do I recharge my DTH account?

Accepted Answer

Choose your DTH operator, enter subscriber ID, select a plan, and complete payment.

Question 3

How long does DTH recharge take?

Accepted Answer

Mostly within seconds, but may take up to 5 minutes.

Question 4

My DTH is still not working after recharge, what should I do?

Accepted Answer

Refresh your DTH account via the operator?s official website.

Question 5

How can I recharge my DTH connection on Khatriji?

Accepted Answer

You can easily recharge your DTH by selecting your operator, entering your Subscriber ID , choosing a plan, and completing the payment securely.

Question 6

Which DTH operators are supported?

Accepted Answer

We support all DTH providers in India like
Airtel Digital TV,
Dish TV,
Tata Play,
Sun Direct,
Videocon d2h

Question 7

Do I need to create an account to recharge?

Accepted Answer

Yes, creating an account helps you track transactions and earn rewards, reward for khatriji Plus Customers

Question 8

How long does a DTH recharge take?

Accepted Answer

Most recharges are processed instantly. In rare cases, it may take up to 5 minutes.

Question 9

What payment methods are available?

Accepted Answer

You can pay using:

UPI
Debit/Credit Card
Net Banking
Wallets

Question 10

Is my payment secure?

Accepted Answer

Yes, all transactions are protected with advanced encryption and secure payment gateways.

Question 11

What if my recharge fails but money is deducted?

Accepted Answer

Don?t worry. The amount will be automatically refunded within 5?7 working days. If not, contact our support team.

Question 12

Can I check my recharge history?

Accepted Answer

Yes, logged-in users can view all transactions in the ?History? section.

Question 13

Are there any cashback or promo offers?

Accepted Answer

Yes, we regularly provide promo codes, cashback, and reward points on DTH recharges.

Question 14

Will I get invoice or receipt?

Accepted Answer

Yes, after successful DTH recharge, you will receive a confirmation via email.

Question 15

Can I view DTH plans before recharge?

Accepted Answer

Yes, you can check available plans before making payment (operator dependent).

Question 16

What details are required for DTH recharge?

Accepted Answer

You need Subscriber ID for DTH Recharge

Question 17

Is there any extra charge for online recharge?

Accepted Answer

No, Khatriji does not charge any extra fees for DTH recharge.

DTH Recharge FAQs

Recharge successful but TV not working, what should I do?